Privacy Policy

Last Updated: April 1, 2026

Introduction

This Privacy Policy (hereinafter referred to as the “Policy”) explains how we provide this interface and how we collect, use, maintain and disclose information of users (hereinafter referred to as “user”, “you” or “your”) through our company websites. The aforementioned websites include this interface, web applications, mobile applications and all related websites linked by this interface, us or our affiliated parties (collectively, the “Websites”).

This Policy also applies to all information we collect through websites and all information we otherwise obtain in connection with our products and services, content, functions, technologies, features and all related websites. The foregoing together with the Websites are collectively referred to as the “Services”.

Please read this policy carefully. We are committed to protecting your privacy in accordance with the terms of this Policy.

We understand that you may have questions about this policy, including what your personal information is, how it is collected and how it is used. If you have any concerns or privacy-related questions, you may send an email to: hello@tkjourney.com

Our Terms of Service (hereinafter referred to as the “Terms”) govern your entire use of the Services. The Terms of Service and this Privacy Policy together constitute the agreement (hereinafter referred to as the “Agreement”) between you and us. If you do not agree to the terms of this Policy, please do not access our Websites.

Your access to or use of the Services constitutes your acceptance of the terms of this Policy. Specifically, you shall be deemed to have agreed to and be legally bound by all the terms and conditions of this Policy if you engage in any of the following acts:

• Using, accessing or browsing the Services
• Using, accessing, registering for an account or purchasing any services through the Services; and/or
• Clicking “Accept”, “Agree”, “Confirm” or similar expressions in relation to our terms or similar policies

In the course of operating the Websites and providing the Services, we may collect and/or receive certain information relating to you and your activities. You hereby authorize us to collect and/or receive such information for the purpose of operating the Websites and providing the Services.

Scope of Application

This Policy applies to all information we collect during your use of the Websites and the Services.

This Policy does not apply to information we collect offline or through other means, including information collected through other websites provided by us or any third party (including our affiliated companies and subsidiaries).

For the purposes of this Policy, “personal information” means information that can be associated with a specific individual and used to identify such individual. Information that has been aggregated and/or anonymized and cannot be used to identify a specific user does not constitute personal information under this Policy.

Personal information may also include third-party personal information contained in the information you provide to us when using the Websites.

Collection and Use of Information

When you access the Websites and use the Services, we will collect your IP address and standard web log information, such as browser type and the pages you access on the Websites. We may also collect certain geolocation information (as defined below). If you do not consent to our collection of such information, you may be unable to use the Services.

The methods by which we collect information include:

• Direct provision by you when you voluntarily provide information to us
• Automatic collection when you browse websites. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies
• In certain circumstances, obtaining information from third parties, such as our business partners, third-party service providers , or other networks where you have connected an account and authorized the Websites to access relevant information

If you create an account with us, we may collect the following information:

Personal Information

Information that may be used to identify your identity, such as your name, email address, phone number, date of birth, and other demographic information you voluntarily provide while registering for and using the Services, such as age, gender, hometown and interests (collectively, “Personal Information”).

You are under no obligation to provide us with any type of Personal Information; however, your refusal to do so may result in your inability to use the Services.

Derivative Information

Derivative Information means information automatically collected by our servers when you access the Websites, such as your IP address, browser type, operating system, access time, and the pages you view immediately before and after accessing the Websites. Such information may also include other information relating to your network connection, the device you use to access the Websites, and your usage details.

Financial Information

You authorize our third-party payment processors and wallet service providers to collect, process and store your financial information in accordance with their respective privacy policies.

Mobile Device Information

If you access websites via a mobile device, we may automatically obtain information relating to such mobile devices, such as device type, mobile device identification number, geolocation information, time zone, language settings and browser type. We may also collect your phone number if you provide it directly to us.

Geolocation Information

We may collect information that can identify your location with reasonable precision, including latitude and longitude coordinate information obtained through GPS, Wi-Fi, cell tower triangulation or other positioning data. We may collect such information for the purposes of fraud prevention, risk management and other similar purposes.

Communications and Recordkeeping

If you contact us, we will retain records and copies of your communications (including email addresses). We will retain such records for the periods required by applicable laws.

Survey Information

If you decide to participate in surveys offered through the Services, you may be asked to provide certain information, which may include personal information. We may retain your responses.

In addition, we may collect additional information relating to you through other means not explicitly specified in this Policy. For example, we may collect information generated when you contact our customer support team.

Minors Under the Age of 18

This Website is not directed at individuals under the age of 18. Persons under the age of 18 may not provide any personal information on or through the Website.

If we have actual knowledge that we have collected personal information relating to a person under the age of 18, we will immediately delete such information, except where retention is required by law.

If you believe that we may have collected information relating to any person under the age of 18 by mistake or inadvertently, please contact us using the contact information set forth below.

Use of Cookies and Other Tracking Technologies

Cookies are small files stored on your computer’s hard drive. When you access the Websites or use the Services, we and certain of our business partners and vendors may use cookies and other tracking technologies (collectively, “Cookies”).

The purposes for which we use Cookies include: identifying you as a customer, customizing the Services and other content and advertisements, measuring the effectiveness of promotional campaigns, conducting analyses, reducing risk, preventing potential fraud, and fostering trust and security within the Services.

Most browsers accept cookies by default. You may delete or decline Cookies, but certain features of the Services may only be enabled through Cookies. Accordingly, if you choose to disable or decline cookies, your use of the services may be restricted or even rendered unavailable.

Pages of the Websites may also contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags or single-pixel gifs), for purposes such as counting the number of users who have visited such pages and for other related website statistics purposes (e.g., recording content popularity or verifying system and server integrity).

You cannot decline web beacons, but you may reduce their effect by declining all cookies or adjusting your browser settings to notify you each time a cookie is received, thereby allowing you to accept or decline cookies on an individual basis.

How We Use Your Information

Having accurate information helps us provide you with a smooth, efficient and personalized experience. Specifically, we may use the information collected through the Websites for the following purposes: To administer sweepstakes, promotions and contests;To verify the accuracy of information and validate it with third parties;To compile anonymous statistical data and analyses for our internal use or sharing with third parties;To contact you regarding your account, your use of the Websites and the Services, and issues related to the Services;To create and manage your account, including setting up a personal profile, to personalize your future access to and use of the Websites and the Services;To customize, personalize, measure and improve the Services, as well as the content and layout of the Services;To provide you with the services and customer support;To enable communication between users;To pursue our legitimate interests and enhance the efficiency and performance of websites and services, including:

• To administer sweepstakes, promotions and contests;
• To verify the accuracy of information and validate it with third parties;
• To compile anonymous statistical data and analyses;
• To contact you regarding your account and services;
• To create and manage your account;
• To customize and improve the Services;
• To provide customer support;
• To enable communication between users;
• Detecting security incidents and preventing fraud;
• Measuring user engagement;
• Conducting technical research;
• Developing and improving products/services;
• Quality control and debugging;
• Enforcing terms and policies;
• Complying with legal obligations.

To fulfill other purposes specified by you when you provide the information to us; To enhance the security of websites and provide you with location-related options, features, offers, advertisements, search results or other content when you share geolocation information; To monitor and analyze usage and trends to improve your service experience; To send you notifications of service updates; To perform other duties required by law; To use risk and anti-fraud tools to guard against potential fraudulent, prohibited or illegal activities and enforce the Terms of Service; To process transactions (including payments and refunds) and send notifications related to your transactions or online activity; To provide and improve the services; To provide targeted advertising, coupons, communications and other promotional information relating to the Services; To request feedback, resolve disputes, collect fees and troubleshoot problems; and To respond to your inquiries, process your requests and provide customer service.

In addition, we may use the information collected for any other purposes specified by you when you provide such information.

We may also use your information to display advertisements to the target audiences of advertisers. While we will not disclose your personal information for such purposes without your consent, an advertiser may infer that you fit its target audience profile if you click on or otherwise interact with an advertisement.

Without limiting the foregoing, you further authorize us to use and/or share information as follows:

• We may share your information with other companies from time to time so that such companies may provide you with information about their own or their partners’ products and services. You may have the right, under applicable laws, to prevent us from sharing and/or licensing your personal information to other companies. If you wish to exercise such right, please send an email to：hello@tkjourney.com with “Privacy Policy” stated in the subject line. We reserve the right to require you to verify your identity before processing your request.
• We will access, use and share your information to fulfill our contractual obligations to you, provide you with support, and address your questions or requests regarding the Services;
• We may employ other companies and individuals to perform functions on our behalf, such as providing technical support, customer service and marketing assistance. In particular, we use third-party cloud hosting providers to store user information and configurations;
• To better understand our customers and the Services, we may analyze your information in anonymized and/or aggregated form for the purposes of operating, maintaining, managing and improving the Services. Anonymous information does not identify you personally. We may use and share such anonymous information with affiliates, agents, business and promotional partners, and other third parties. We may also disclose anonymous user statistics to inform existing and potential business partners and other third parties about our services and business;
• We may share some or all of your information with our parent company, affiliates, subsidiaries, joint ventures and other commonly controlled companies;
• As our business develops, we may sell or acquire businesses or assets. In the event of a corporate sale, merger, reorganization, asset sale, dissolution, liquidation, bankruptcy or similar event, your information may form part of the transferred assets; and

We may also disclose your information to the extent permitted by law:

• To respond to lawful requests from public authorities, including to meet national security or law enforcement requirements;
• When required by law, court order, government agency, law enforcement authority or regulatory body; or
• When we believe disclosure is necessary or appropriate to protect the rights, property or safety of us or others.

If we intend to use your information in any manner inconsistent with this Policy, we will notify you prior to or at the time of collection.

How We Protect and Store Your Information

We value the security of your data; however, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

We have implemented administrative, technical and other physical security measures to protect your personal information. We also use computer safeguards such as firewalls and data encryption, and enforce access controls for our office premises and documents, granting access to personal information only to employees who require such access for the performance of their job duties.

Notwithstanding the foregoing, we cannot guarantee that personal information will not be accessed, disclosed, altered or destroyed as a result of a breach of our administrative, executive and technical security measures. Accordingly, we recommend that you take appropriate precautions to protect your personal information, including never disclosing your password to anyone.

Any transmission of personal information is at your own risk. We shall not be liable for any circumvention of any privacy settings or security measures within the Services.

How We Share Personal Information with Other Parties

We may share your information with business partners to provide you with certain products, services and promotional activities. We may also use third-party advertising companies to serve advertisements to you when you visit websites. Such companies may use information about your visits to this and other websites (usually stored in web cookies) to deliver advertisements for goods and services that may be of interest to you.

We do not control the collection and use of your information by third parties for the purpose of providing interest-based advertising. However, such third parties may provide you with methods to opt out of such collection or use.

Certain personal information constitutes public information. Such information may include: username, profile picture, name, month and year of account creation, and may also be viewed, accessed, forwarded or downloaded through APIs, SDKs or third-party services integrated with our products.

We may share your personal information with:

• Law enforcement agencies, government officials or other third parties: when we are required to disclose such information pursuant to a subpoena, court order or similar legal process; when necessary to comply with the law; or when disclosure of personal information is necessary to prevent bodily harm or property loss, to report suspected illegal activity, to investigate violations of the Terms of Service, or as otherwise required by law;
• Third-party service providers that assist us in providing the services to you, or that provide fraud detection or similar services on our behalf or on behalf of any vendor;
• Other third parties with your consent or in accordance with your instructions, including circumstances where you authorize the connection of your account to third-party accounts or platforms.

Third-Party Links

The Services may contain links to, or permit you to navigate to, third-party services, applications or websites. We do not control the information collection practices of third parties accessible through such links.

We recommend that you exercise caution when accessing third-party services or websites and read the privacy statements of any third-party services or websites that collect personal information. Information you provide to any third party is not governed by this Policy, and we cannot guarantee the security and privacy of such information.

In addition, third parties may use cookies (alone or in combination with web beacons or other tracking technologies) to collect information about you when you use the Services. The information collected by such third parties may be linked to your personal information, or they may collect information about your activities across different times, websites and online services, including personal information. Third parties may use such information to provide you with interest-based advertising or other targeted content.

We do not control such third-party tracking technologies or how they are used. If you have any questions about a particular advertisement or other targeted content, we recommend that you contact the relevant provider directly. If you no longer wish to receive communications, emails or other contacts from third parties, you should contact such third parties directly on your own.

Third-Party Analytics and Remarketing Services

We may use third-party analytics tools (such as Google Analytics) to assess your use of the Services, compile reports on activities and events, collect demographic data, analyze performance metrics, and collect and evaluate other information related to the Services, mobile devices and Internet usage.

Such third parties use cookies, pixel tags and other relevant tracking technologies to assist in analyzing and providing data to us. For example, pixel tags (also referred to as web beacons and clear GIFs) may be used to track the behavior of website users and email recipients, measure the effectiveness of marketing campaigns, and compile website usage statistics, response rates and the like.

To the extent permitted by applicable law, your access to and use of the Services constitutes your consent to the processing of data relating to you by such analytics services in the manner and for the purposes set forth in this Policy.

For further information about such third parties, including how to opt out of certain data collection (if such options are provided by the third party), please visit the websites set forth below. Please note that if you opt out of certain services, you may not be able to use all features of the Services.

For Google Analytics, please visit:https://www.google.com/analytics

Your Data Protection Rights

Pursuant to the applicable laws of your place of residence, you may be entitled to the following rights in respect of your personal information. If the laws of the operating entity or judicial jurisdiction where you are located do not prescribe such rights, we shall have the absolute discretion to determine whether to grant such rights to you.

Your rights in respect of your personal information are not absolute. Your request may be rejected in accordance with applicable laws under the following circumstances:

• Access is required or authorized to be refused by law;
• Granting access would adversely affect the privacy of others;
• For the protection of our rights and property;
• The request is frivolous, vexatious, or for other reasons.

Please also note that we may require you to verify your identity prior to responding to such requests.

If you wish to cease using the Websites and request the deletion of your personal information, you may submit a request by sending an email to hello@tkjourney.com. Upon receipt of a deletion request, we will acknowledge receipt and confirm with you once your personal information has been deleted. Where applicable, we will ensure that the relevant changes are communicated to trusted third parties. Please use the same email address associated with your use of the Websites or your Website account, and state “Erasure / Personal Data Deletion” in the subject line.

If you are located in the European Economic Area, the United Kingdom, Switzerland or Brazil and believe that our processing of your personal information violates applicable laws, you have the right to lodge a complaint with competent regulatory authority.

Policy Changes

We may update this policy from time to time. When we do, we will revise the "Last Updated" date set forth at the top of this page.

We encourage users to check this page regularly to see if our information handling practices have changed. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

Your continued use of the Websites following the posting of changes to this Privacy Policy will constitute your acceptance of such changes. If you do not agree with this Privacy Policy, please do not use the Websites.

Account Deletion

You have the right to request the deletion of your account and associated personal information at any time. To initiate an account deletion, please contact us via the following method:

• Email: hello@tkjourney.com
• Subject: Account Deletion Request - hello@tkjourney.com

Processing Details:

• We will process your request within 7 business days of receiving your application and verifying your identity.
• Important Notes: Once your account is deleted, we will permanently remove your personal profile and all associated data content. Please be advised that account deletion is irreversible, and all associated rights and interests cannot be recovered. In accordance with applicable laws and regulations, certain system logs may be retained in an anonymized format for the minimum statutory period.

Contacting Us

If you have any comments or questions about this Policy, please send an email to hello@tkjourney.com.